21 Saxenburg Rd, Blackheath,Cape Town, 7580
Parts & logistics

The part is here.
Not on a boat.

A stationary machine burns money at the rate of its hire rate, its crew and its programme, never at the price of the part it is waiting for. That is the entire argument for holding stock, and it is why we carry R48 million of it in Jet Park.

Genuine Shantui parts warehouse with racked filters, undercarriage components and ground engaging tools

R0m

Parts holding

0%

First-pick rate

0:00

Same-day cut-off

0+

Line items stocked

What we stock

Everything that wears, and everything that fails

Stock profiles are built from actual failure and replacement data across the South African fleet, not from a generic factory recommendation.

Undercarriage

Track chains, shoes, top and bottom rollers, idlers, sprocket segments and recoil springs for the full SD and SE ranges.

Free wear measurement service

Filtration

Air, fuel, oil, hydraulic and transmission filters, with genuine media at the correct micron rating and bypass pressure.

Sealed service kits per serial

Ground engaging tools

Bucket teeth, adaptors, side cutters, blade edges, end bits and ripper tips in standard and abrasion-resistant grades.

Rock and abrasion grades

Hydraulics

Seal kits, cylinders, pumps, main control valves, swing motors and hoses, with hose assembly made up while you wait.

Hoses made on site

Powertrain

Engine components, torque converters, transmission and final drive parts, plus exchange units on the major assemblies.

Exchange programme available

Electrical & cab

Alternators, starters, sensors, harnesses, display units, air-conditioning components, seats and glass.

Diagnostics support included

Shantui SA parts distribution centre racking and picking operation Jet Park DC
How ordering works

Four steps, no ceremony

01

Send the serial number

WhatsApp a photo of the machine plate. The serial is what guarantees you get the right part first time, including superseded numbers.

02

We quote from the parts book

Part number, description, price, stock status and lead time. If it is not on the shelf, you are told before you commit, not after.

03

Approve and we pick

Orders approved before 14:00 on stocked lines are picked, packed and dispatched the same working day.

04

Track it to site

Courier waybill sent on dispatch. Overnight to most centres; we will put a driver on the road for a critical breakdown.

Send a parts enquiry

Free undercarriage measurement

Undercarriage is typically the single largest running cost on a tracked machine, and the one most often managed by guesswork. We will measure your fleet free of charge, give you percentage wear on every component and build a forecast so you can budget it instead of being ambushed by it.

Beware the copy

Counterfeit filters and undercarriage look identical and fail catastrophically. Every part we sell carries the Shantui warranty.

Sealed service kits

250, 500, 1 000 and 2 000-hour kits picked against your machine serial and sealed, so nothing is missing at 04:00 on site.

Consignment stock

For large fleets we place agreed critical spares on your site, on our books, billed only when consumed.

A named parts contact

Account customers get one person who knows your fleet, your serials and your site, not a queue. They will call you when a fast-mover you rely on is running low, and hold allocation for you during a shortage.

Questions

Parts FAQs

Anything not covered here, phone the parts counter on +27 (0) 21 905 1833 and you will get a person.

Stocked lines ordered before 14:00 are dispatched the same day. Gauteng is usually next morning, most centres overnight, and remote areas two to three days. For a machine-down situation we will put a driver on the road.
Yes, well beyond warranty. Send the machine serial number and we will identify correct and superseded part numbers from the factory parts book. Some legacy items are indent orders, and you will be told the lead time up front.
Yes. Account customers get 30-day terms subject to credit approval, a live stock view, negotiated pricing on high-volume lines and priority allocation during shortages. Ask us for an application form.
We regularly supply into Botswana, Namibia, Zimbabwe, Zambia and Mozambique. Cross-border documentation and clearing are handled by our logistics partner, so allow additional days for border formalities.

Send us a serial number, get a quote

Photograph the machine plate, send it through, and we will come back with part numbers, prices and stock status, usually within the hour during business time.